Shipping policy

Shipping Policy

DESI NECTOR

Effective Date: [03-03-2026]

At DESI NECTOR, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During peak seasons or promotional periods, processing time may be slightly extended.

Once your order is dispatched, you will receive a confirmation message with tracking details.

2. Shipping Timeline

Estimated delivery time:

  • Metro Cities: 2–5 business days

  • Non-Metro Areas: 4–8 business days

  • Remote Locations: 5–10 business days

Delivery timelines may vary due to:

  • Courier partner delays

  • Weather conditions

  • Regional restrictions

  • High order volumes

We appreciate your patience in such situations.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free shipping may be offered during special promotions or above a minimum order value.

4. Order Tracking

Once your order is shipped, you will receive:

  • A tracking number

  • Courier partner details

You can track your order using the provided tracking link.

5. Delivery Attempts

Courier partners will attempt delivery as per their policy.

If the package is undelivered due to:

  • Incorrect address

  • Customer unavailability

  • Refusal to accept

The order may be returned to us. In such cases, re-shipping charges may apply.

6. Damaged or Tampered Package

If you receive a package that appears damaged or tampered:

  • Do not accept the delivery if visibly damaged

  • Take clear photos

  • Contact us within 24 hours of delivery

Email: support@desinector.com
Include order number and photographic proof.

After verification, we may offer a replacement at our discretion.

7. International Shipping (If Applicable)

Currently, we ship within India only.
For international orders or export inquiries, please contact us directly.

(You can modify this section later if you start exporting.)

8. Delays Beyond Our Control

DESI NECTOR is not responsible for shipping delays caused by third-party logistics providers, natural events, or government restrictions.

9. Contact Us

For shipping-related queries:

DESI NECTOR Customer Support
📧 support@desinector.com
📞 +91 9462081485
🕒 Monday – Saturday | 10:00 AM – 6:00 PM

We are committed to delivering the purity of DESI NECTOR safely to your doorstep.